Frequently Asked Questions

How do I activate my ticket?

Validity commences when you first watch a chargeable concert. From this point, depending on the ticket, you have 7 days, 30 days or 12 months time to watch concerts in the Digital Concert Hall. In case you already have a ticket, your new ticket will automatically start once the current one ends.

Please note that un-activated tickets are activated automatically after one year.

Your monthly subscription is valid from when the purchase is completed, and is automatically renewed each month. The subscription can be cancelled at any time.