Frequently Asked Questions

How do I activate my ticket?

Our tickets are activated as soon as the purchase has been completed. From this point on you have 7 days, 30 days or 12 months, depending on the ticket, to watch concerts in the Digital Concert Hall. If you already have a ticket, the new ticket will start automatically as soon as the current one ends.

Your monthly subscription is also activated as soon as the purchase is completed, and is automatically renewed each month. Subscription can be cancelled at any time.