Frequently Asked Questions

How can I order the Christmas Special?

Our Christmas Special is a great opportunity for purchasing your access to the Digital Concert Hall now.

The Christmas Special comprises 12 months access to the Digital Concert Hall as well as a double DVD of Mahler’s Symphonies Nos. 1, 4 and 7.

To use the 12-Month ticket yourself, please chose the first option in the order form - the ticket will then be linked to your personal user account. The DVD will be sent to you by post from 6 December.
In case your user account already holds a valid ticket or subscription at the time of purchase, your current access will be extended by 12 months. If you’re using a monthly subscription, your subscription will be paused during the validity of the 12-Month ticket and thereafter automatically resumed.

To receive the 12-Month ticket immediately by e-mail as PDF voucher, please chose the second option in the order form. You may use the ticket yourself and redeem the voucher code at a time of your choice in your user account or give the voucher as a gift to somebody else. The DVD will be sent to you by post from 6 December.

If you wish to receive a paper copy of the 12-Month ticket by post, please chose the third option in the order form. You will then receive the voucher together with the DVD by mail. Shipping will take place from 6 December. You can give the voucher as a gift or keep it for yourself and redeem it in your user account at a time of your choice.

Please use the following link to get your Christmas Special:
www.digitalconcerthall.com/christmas
www.digitalconcerthall.com/navidad
www.digitalconcerthall.com/natale