Frequently Asked Questions

How can I order the Christmas special offer?

The Christmas special offer consists of a 12-month ticket and a limited DVD/Blu-ray edition. You can order it here.

When ordering the Christmas special offer, you can choose between two options:

1.   You would like to use the 12-month access yourself.
When ordering, simply select the option that you would like to use the 12-month access yourself. When you complete your order for the Christmas offer, the 12-month ticket is immediately deposited in your user account and automatically activated.

If you are already using a 7-day, 30-day or 12-month ticket at the time of ordering the Christmas special offer, the 12-month ticket from the Christmas special offer will only be automatically activated after the expiry of the ticket you have already paid for – so you will not lose a single day.

If you have a subscription at the time of ordering the Christmas offer, it will automatically pause as soon as your 12-month ticket from the Christmas special is activated. After the 12-month period, your subscription will continue as normal.

2.  You want to give someone a treat and give away the ticket.
When ordering, simply select the option that you want to give the 12-month ticket to someone else. You will then receive a voucher as a PDF by email.