Frequently Asked Questions

Has my Christmas order been shipped?

Unfortunately, we are unable to provide any information on the status of the shipment as standard shipping cannot be tracked. During the Corona pandemic, there may also be delays and disruptions in the shipment of goods.

Please note that in any case shipping will take place at the end of November at the earliest and can sometimes take two weeks. If there are any further delays with your order, please contact us by email at help@digitalconcerthall.com