Frequently Asked Questions

I forgot my password

Wherever you are asked for your e-mail address and password, you will find a "Forgot password?" link. After you enter your e-mail address, we will send you a new, automatically generated password.

N.B. From this moment, your old password will no longer be valid. If you use the "Forgot password?" function several times and obtain several new passwords, only the most recent password will be valid.