Frequently Asked Questions

How to use the download codes of our releases.

Everyone who purchases a release from Berliner Philharmoniker Recordings* is entitled to download a digital file of the entire album in the highest available studio quality free of charge. The release contains a link to a page in our shop which can only be accessed by this link. On this page, you can select a download format, add it to your cart, then download using the code, free of charge.

Our reliable, high quality download service is accessed through your user account in our shop. Existing accounts for the Digital Concert Hall also apply to this shop. If you do not have an account, we kindly ask you to register after adding the download product to your shopping cart. The advantage of this lies in the fact that if you experience technical problems, you can return to your user account to try the download again.

To prevent fraud, the download offer is set up like a regular product, including a price. To access the files, it is necessary to complete the entire purchasing process. Your voucher code means a 100% discount, so there are no costs involved.

Follow these steps for your free dowload:

  1. Add product to cart
  2. Enter code and click "apply voucher"
  3. Click "proceed to checkout"
  4. Use the payment method "voucher code"
  5. Go to "My Downloadable Products" in your account* 

* existing accounts for the Digital Concert Hall may also be used for this website. New customers are kindly asked to create an account.

Some antivirus programmes warn the user before downloading a ZIP-file, which is how we deliver the audio tracks. Our files have been tested for viruses. However, we do not accept liability for the unexpected case of defects.

 

currently this only applies to our releases "Schumann symphonies" and "Harnoncourt conducts Schubert". Releases on other labels (e.g. Deutsche Grammophon or Sony) do not include download codes.