Frequently Asked Questions

I was sent the wrong product. What should I do?

If you have ordered the wrong product, please contact us as soon as possible at help@berliner-philharmoniker-recordings.com so that we can cancel the order. If it is too late to cancel it, please return the wrong goods to us, then we can refund you, and you can place a new order.

If you have received a wrong product, please contact us at help@berliner-philharmoniker-recordings.com and send the item back to us. We will then send you the correct product as soon as possible.