How can I register on my computer?

You will be asked to register as soon as you access a free concert or purchase premium access. Of course, you can also simply create a user account directly at digitalconcerthall.com/register

I did not receive the confirmation email – what do I do?

Please check the spam folder of your email inbox. In addition, you can request a new confirmation email by logging into www.digitalconcerthall.com/login and clicking on the banner you see at the top of the page.

I forgot my password – what do I do?

Wherever you are asked for your email address and password, you will find a link: Forgot password? . If you click on this, a new, automatically generated password will be sent to you after you have entered your email address. Please also check the spam folder of your email mailbox. You can then log in as usual with this password and your email address. You will of course also find the Forgot password? link on the login page . Please note that from this moment on, your original password will no longer be valid. If you receive new passwords several times by clicking on “Forgotten password?”, only the most recent password is valid.

How can I change my email address and/or password?

You can change your user details – such as your email address and password – in the account section.

I receive an error message when logging in – what do I do?

Please check that you have entered the correct email address. Also pay attention to small differences such as @gmail.com vs. @googlemail.com. If the “Password” field is already filled in with black dots, please actively overwrite the field with your currently valid password. If you no longer have your password at hand, change your password by clicking on “Forgot password?”. If you use the Digital Concert Hall via a browser, an outdated password may be stored in the history. In this case, please try deleting the browser history or open the Digital Concert Hall on a test basis with another browser and log in here . If you have entered your email address and password correctly and you still receive an error message, it may be because your registration could not be completed. In this case, please register again here .

I entered an incorrect email address during registration – what do I do?

Please log in with the wrong email address and then change your data in the account section. You can easily enter a new email address here.

How can I delete my account?

You can delete your user account both on the website and in the mobile app in the account section.

Registration and user account

How can we help you? Please enter a question or keyword.

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How can I register on my computer?
I did not receive the confirmation email – what do I do?
I forgot my password – what do I do?
How can I change my email address and/or password?
I receive an error message when logging in – what do I do?
I entered an incorrect email address during registration – what do I do?
How can I delete my account?

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